Miller Heiman - Sales Access Manager

www.millerheiman.com

Frequently Asked Questions & Troubleshooting

Use the collection of links found below to help resolve any technical or support issues you may have with Miller Heiman Sales Access Manager^SM products.

Question	Views
Why am I getting an apex error for Visual Force Pages in saleforce.com?	1641
Why are multiple browser windows opening when I have a SAM Sheet open in Internet Explorer 8?	1179
Do I need to turn off popup blackers to use Sales Access Manager in my CRM	1173
How may I get a more in-depth integration with salesforce.com?	1536
Does SAM work with in saleforce.com Off-line Client?	1211
What is Autorecovery and why is my sheet locked in SAMV4?	1025
Why is my Gold, Blue or Green Sheet locked with SAMV4?	2027
I have a problem with emailing the PDFs.	2065
I read the book how do I get the off-line excel version of the program?	2212
How do I get a demo of Sales Access Manager?	1838
When I Print the PDF the fields with + signs do not print clearly?	1928
How do I get the lastest version of the Outlook Plug-In?	1705
Uninstalling Older Versions of Team Edition Outlook Plug-In	1573
My information isn't syncing to Team Edition with the Outlook Plug-In	1926
My Outlook Plug-In disappears in Outlook?	1396
What is SAM Mobile?	1606
Why can I enter text in some boxes straight into the Gold Sheet and not others?	2553
My data doesn’t save in the Gold Sheet?	1833
I can’t find the person I need when I search in Buying Influences section of the Blue Sheet?	1660
I need other internal people that are not listed in the User table available to assign Best Actions?	1636
I can’t enter information SSO information in the Opportunity Summary in the Blue Sheet?	2449
I haven't done a sheet in a while. I'm a bit rusty - where do I find more information?	1828
I can’t place a red flag or strength on the sheet.	2224
When I print to PDF why do I get little “+” signs on the blue sheet?	1732
Why does my Miller Heiman Sheet appears blank?	2711
I get a “loading, loading” window in the background and no Miller Heiman sheet appears.	2244
I get a message “Your User ID does not have a license check with your System.	2226
I can’t save the Gold Sheet, Blue Sheet, or Green Sheet.	2329
I can’t edit the Blue Sheet, Gold Sheet or Green Sheet?	3198
Why isn't a field updating when I import information into Team Edition?	1723
On the Blue Sheet how do I get Best Actions to write to my CRM system	5917
SAM for SFDC Adding Contacts	1817
SAM for Salesforce.com Offline Edition	1824
MH Team Edition Documentation: Updating attached documents	1679
My CRM system is not listed as supported. Will SAM still work for me?	2233
How do I purchase Sales Access Manager?	2351

Does SAM work with in saleforce.com Off-line Client?
Posted by: Paul Foster

As of May 2009, the salesforce.com Off-line client does not provide the ability for us to integration the Sales Access Manager worksheets into it so a user may work off line on the Gold, Blue or Green sheets.

The API within the product is locked prevent us to provide this type of integration. If this option interests you, a Miller Heiman/Saleforce.com client has submitted this to the idea exchange. The more people vote for the option, the more likely it may make on the salesforce.com development list.

Please go to the link below and vote for it to help us help you get the ability to integrate into the off-line client.