Miller Heiman - Sales Access Manager

www.millerheiman.com

Frequently Asked Questions & Troubleshooting

Use the collection of links found below to help resolve any technical or support issues you may have with Miller Heiman Sales Access Manager^SM products.

Question	Views
Why am I getting an apex error for Visual Force Pages in saleforce.com?	1658
Why are multiple browser windows opening when I have a SAM Sheet open in Internet Explorer 8?	1201
Do I need to turn off popup blackers to use Sales Access Manager in my CRM	1196
How may I get a more in-depth integration with salesforce.com?	1555
Does SAM work with in saleforce.com Off-line Client?	1238
What is Autorecovery and why is my sheet locked in SAMV4?	1050
Why is my Gold, Blue or Green Sheet locked with SAMV4?	2068
I have a problem with emailing the PDFs.	2094
I read the book how do I get the off-line excel version of the program?	2238
How do I get a demo of Sales Access Manager?	1861
When I Print the PDF the fields with + signs do not print clearly?	1951
How do I get the lastest version of the Outlook Plug-In?	1727
Uninstalling Older Versions of Team Edition Outlook Plug-In	1601
My information isn't syncing to Team Edition with the Outlook Plug-In	1947
My Outlook Plug-In disappears in Outlook?	1417
What is SAM Mobile?	1631
Why can I enter text in some boxes straight into the Gold Sheet and not others?	2586
My data doesn’t save in the Gold Sheet?	1860
I can’t find the person I need when I search in Buying Influences section of the Blue Sheet?	1685
I need other internal people that are not listed in the User table available to assign Best Actions?	1660
I can’t enter information SSO information in the Opportunity Summary in the Blue Sheet?	2487
I haven't done a sheet in a while. I'm a bit rusty - where do I find more information?	1846
I can’t place a red flag or strength on the sheet.	2248
When I print to PDF why do I get little “+” signs on the blue sheet?	1755
Why does my Miller Heiman Sheet appears blank?	2750
I get a “loading, loading” window in the background and no Miller Heiman sheet appears.	2349
I get a message “Your User ID does not have a license check with your System.	2254
I can’t save the Gold Sheet, Blue Sheet, or Green Sheet.	2350
I can’t edit the Blue Sheet, Gold Sheet or Green Sheet?	3231
Why isn't a field updating when I import information into Team Edition?	1740
On the Blue Sheet how do I get Best Actions to write to my CRM system	5974
SAM for SFDC Adding Contacts	1835
SAM for Salesforce.com Offline Edition	1852
MH Team Edition Documentation: Updating attached documents	1702
My CRM system is not listed as supported. Will SAM still work for me?	2255
How do I purchase Sales Access Manager?	2380

My CRM system is not listed as supported. Will SAM still work for me?
Posted by: White Springs Administrator

Yes.

If your CRM or Contact management system support integration to third party products, then through using the SAM SDK, your technical resources should be able to build SAM into your application.

Please see the SAM SDK section under CRM Integrations. Please review our system check requirements document for your CRM system. It contains the items necessary to integrate the SAM SDK software.

Also please contact your Miller Heiman Sales Representative so that if there are technical issues, a discussion can be arranged with your technical team after an environment form is filled out and returned.